A leading retailer approached AFTDC to enhance its business operations by focusing on core competencies.

The retailer faced challenges in managing non-core activities, which diverted attention from strategic growth initiatives..

Challenge

  • Operational Distractions: Non-core activities consumed significant resources, affecting the retailer’s ability to focus on growth.
  • Inefficiencies: Existing processes for non-core activities were inefficient, leading to increased costs and reduced productivity.
  • Resource Allocation: Allocating resources to non-core tasks limited investment in strategic areas.

Solution

  • Outsourcing Non-Core Activities: AFTDC helped the retailer identify and outsource non-core functions, such as HR administration and payroll management, to specialized service providers.
  • Process Optimization: Streamlined and automated non-core processes to enhance efficiency and reduce costs.
  • Strategic Focus: Enabled the retailer to reallocate resources and focus on core competencies, such as customer service and product innovation.

Results

AFTDC’s tailored approach enabled the retailer to overcome operational challenges and achieve sustainable growth by focusing on core competencies. This case study highlights the importance of strategic resource allocation and process optimization in driving business success.

  • Cost Reduction: Significant cost savings were achieved through outsourcing and process optimization.
  • Enhanced Efficiency: Improved operational efficiency by automating routine tasks and eliminating bottlenecks.
  • Strategic Growth: Freed up resources allowed the retailer to invest in strategic initiatives, resulting in increased market share and revenue growth.